The company operates in accordance with the principles of transparency, responsibility and business ethics and provides a secure mechanism for reporting actual or suspected violations.

Persons who have obtained information about a possible violation due to existing, previous or planned employment, service or other contractual relationships with the company are entitled to submit information about the violation in accordance with the procedure established by the Law on Protection Whistleblowers of the Republic of Lithuania.

Information about a violation may be provided regarding violations that comply with the provisions of the Law on Protection Whistleblowers of the Republic of Lithuania, including, but not limited to:

  • corruption;
  • fraud;
  • abuse;
  • conflicts of interest;
  • violations of occupational safety and health requirements;
  • environmental violations;
  • financial or accounting violations;
  • other violations of legal acts that became known to the reporting person due to employment, service or other contractual relationships with the company.

Information about a violation can be provided in the following ways:

  • by filling the report in the form prescribed by the legal acts of the Republic of Lithuania and sending it by e-mail: pranesk@smelte.lt
  • by sending by post to the address: Nemuno str. 24, LT-93278, Klaipėda, indicating on the envelope “Confidential. Report of a Violation“;
  • by completing the online report here: “Report of a Violation“.

When submitting information about a violation, it is recommended to indicate:

  • the circumstances of the violation;
  • when and where the violation was committed or is being committed or may be committed;
  • known persons related to the violation (if known);
  • available documents or other evidence;
  • your contact details, if you wish to receive information about the progress of the report.

Information about a violation may also be submitted anonymously, but where the identity of the reporting person cannot be established, it may be more difficult to assess all relevant circumstances, request additional information or inform about the progress of the report. In such cases, it is usually not possible to apply the whistleblower protection measures established in the Law on Protection Whistleblowers of the Republic of Lithuania.

The company ensures the confidentiality of the person who has provided information about the violation and the protection of their personal data in accordance with the procedure established by the legal acts of the Republic of Lithuania.

Information about the whistleblower may be disclosed only in cases established by the legal acts of the Republic of Lithuania, including cases where:

  • the reporting person submits a written request for such disclosure;
  • it turns out that the person submitted knowingly false information;
  • the information must be provided in the course of a pre-trial investigation, court proceedings or in other cases established by the legal acts of the Republic of Lithuania.

Personal data submitted with the report about a violation shall be processed in accordance with requirements of the General Data Protection Regulation (GDPR), the legal acts of the Republic of Lithuania and the company’s internal legal acts.

Persons who report information about a violation in good faith and in accordance with the Law on Protection Whistleblowers of the Republic of Lithuania shall be subject to the protection measures established in this Law.

All reports received are registered and examined in accordance with the requirements of the legal acts of the Republic of Lithuania and the company’s internal legal acts.

If the whistleblower has provided contact details, he/she will be informed in accordance with the procedure and within the time limits established by the legal acts of the Republic of Lithuania about the receipt of the report, the progress of its processing and the decisions taken, to the extent permitted by the legal acts of the Republic of Lithuania and without prejudice to the rights and legitimate interests of other persons.

A person may also submit information about a violation directly to the competent authority – Public Prosecutor’s Office of the Republic of Lithuania – in accordance with the procedure established by the Law on Protection Whistleblowers of the Republic of Lithuania.